Channels
Our channels enable developers to implement different types of chat messaging capabilities into their applications easily
Users can create and join channels where they will be able to participate and chat with other users. A channel can support up to 300,000 members and can contain an unlimited number of messages. Any message exchanged in the channels will be pushed to all other members of the channel in real-time.
Amity's Chat SDK supports the creations of 4 types of chat channels. Each type is designed to match a particular use-case for chat channels. Here's a table showing what features each channel offers:
Channel Types
Channel Type | Discoverable by | Message sending privileges | Moderation access |
Community | All users and admins | Users and admins | All Moderation tools |
Live | Only members and admins | Users and admins | All Moderation tools |
Broadcast | All users and admins | Admins | Admin Moderation tools |
Conversation | Only members | Users | No Moderation tools |
Community
All community channels are visible on the Amity Social Cloud Console.
The community channel is our default channel type and can be discovered by all users and admins. It acts as a public chat channel that showcases all of the features that our SDK's have to offer.
Typical use cases:
Team collaboration
Online gaming
Celebrity fan club
Live streaming
Any type of public chat
Live
All live channels are visible on the Amity Social Cloud Console.
Live channels offers the ability for users and admins to create channels with exclusive memberships. The live channel is identical to our Community channel in features with the caveat that users will not be able to discover the channel when querying for all channels unless they are already a member of it. However users and admins can still invite other users to join the channel.
Typical use cases:
Healthcare
Project Discussion
Any type of private chat
Community and Live channel types can use our SDK moderation tools:
Message and user flagging
Muting/Unmuting users
Banning/Unbanning users from channel
Profanity filters
Whitelisted URLs
User rate-limiting
Broadcast
All broadcast channels are visible on the Amity Social Cloud Console.
The Broadcast channel is heavily adopted by corporate users who constantly promote or advertise their products, or make the announcement to drive awareness. Unlink other channel types, broadcast channels only allow admin users to send messages from Console, and everyone else in the channel will be under read-only mode.
Since this is a one-way communication channel, a tailored moderation tools are provided as well, for instance, users won't be able to flag message / user in the channel.
Typical use cases:
Marketing & Advertising
School / Government Announcements
Conversation
Conversation channels are NOT visible on the Amity Social Cloud Console.
The Conversation channel is our solution to 1-on-1 messaging. Unlike the other channel types, a Conversation channel can be created simply by knowing the userId of the user we want to converse with. Users can start conversations with any other user and only they will be able to see their conversation.
There are no moderation tools for Conversation channels, users will be able to converse freely with no oversight!
Typical use cases:
Hospitality
Financial Consultancy
Customer Support
Channel Members
When a user joins a channel, they are able to observe and chat with other users in that channel. They are also automatically considered a member of that channel. The Chat SDK provides the ability to view which users are currently in the channel as well as invite other users to join the channel.
Channel Type | Discoverable by | Message sending privileges | Moderation access |
Community | All users and admins | Users and admins | All Moderation tools |
Live | Only members and admins | Users and admins | All Moderation tools |
Broadcast | All users and admins | Admins | Admin Moderation tools |
Conversation | Only members | Users | No Moderation tools |
Each channel is identified by a unique channelId
, which is any string that uniquely identifies the channel and is immutable through its lifetime. When creating channels, you can specify your own channelId
, or leave it to Amity to automatically generate one for you.
There are 4 channel types 1. Community: a channel that is discoverable by all users. 2. Live: a channel that is discoverable only if user is already added as a member. 3. Broadcast: a channel that limits message creation to only Admin user. Message can only be created from Admin panel. 4. Conversation: a one-to-one chat that once created will not be available on Admin panel.
There are three ways of obtaining an EkoChannel
object: via create, join, or get methods. EkoChannel
management methods are all contained in the EkoChannelRepository
class. To get an instance of EkoChannelRepository
:
Create Channel
The SDK provides 2 typical ways of channel creation.
Channel creation with specific channelId.
Channel creation with auto-generation of channelId.
The channel creation API guarantees that the requested channel is a new channel. If the channel already exists, the error will be an EkoException
with code 400900
The createChannel()
method initiates channel creation method chain and let you choose which channel type to be created.
To let SDK handle channelId generation, uses withDisplayName()
method to skip channelId specification.
Create Conversation
Channel of type Conversation
can also be created with createChannel()
method chain. However, the channelId is always being generated by SDK.
To create a conversation channel with a user, pass the user's userId to withUserId()
method.
Conversation channel is unique based on its membership. When creating conversation the system will check if channel with the same membership already exists, if such channel already exists the system will return existing channel instead of creating a new one.
Join Channel
The joinChannel()
method will add the active user as a member of the channel.
This API can be called as many time as needed. If the channel has already been joined, a "success" result will be returned, ie., going into doOnSuccess{}
block.
Get Channel
In the case where you only want to fetch a channel's data without joining, you can use the getChannel()
method:
Channel Query
The EkoChannelRepository
provides the getChannelCollection()
method which initiates channel query method chain. The query returns Flowable<PagedList<EkoChannel>>
representing all matching channels available.
Channel Filtering
the
filter()
method lets you filter channels based on the current user membership statusthe
includingTags()
andexcludingTags()
methods let you filter channels based on the tags set (or not set) in each channel
Metadata
Metadata is a general purpose data store that is automatically synchronized to all users of a channel. It is designed to store contextual information about a specific channel. The metadata is a JSON object which can store any number of JSON key value pairs up to 100 kb. Example use cases include:
Conversation title or cover photo
Global conversation settings
Metadata is implemented with last writer wins semantics on the entire store. This means that multiple mutations by independent users to the metadata object will result in a single stored value. The metadata object set by last user override any previous values. No locking, merging, or other coordination is performed across participants.
To set metadata, simply call the following method:
Display Name
Every channel contains an optional displayName
field. This field is mainly used to identify the channel in push notifications, but it is also exposed to the application via EkoChannel
object.
You can set a channel's displayName
with the following methods:
Participation
All participation related methods in a channel falls under a separate EkoChannelParticipation
model. You can access EkoChannelParticipation
from EkoChannelRepository.membership()
method as well as from EkoChannel.membership()
method.
Members Query
The EkoChannelParticipation
provides a list of members in the given channel
Manage Members
You can add and remove members, as well as removing yourself as a member of a channel (leaving the channel) via EkoChannelParticipation
model should you have appropriate privileges.
Role and Permission
Creator of the channel can add and remove the role of user via EkoChannelModeration
.
Role
Query memberships by role
The EkoChannelParticipation
provides a list of members by role in the given channel.
Permission
You can check your permission in channel by sending EkoPermission enums to EkoClient.hasPermission(:ekoPermission)
.
Reading Status And Unread Count
The EkoChannelRepository
provides getTotalUnreadCount()
method. It's giving the flowable of the number of messages that the current user has yet to read. This count is the sum of all the unreadCount
channels properties where the user is member of.
To let the server know when the current user is reading one channel, hence resetting that channel unreadCount
to zero, the participation membership exposes the EkoChannelParticipation.startReading()
and EkoChannelParticipation.stopReading()
methods.
You can call both methods as much as you want, the SDK takes care of multi-device management: therefore a user can read multiple channels, from one or multiple devices at once. In case of an abrupt disconnection (whether because the app was killed, or the internet went down etc) the SDK backend will automatically call the EkoChannelParticipation.stopReading()
on the user behalf.
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